FAQs Pages

Our seat covers are designed for easy installation, and you can install them yourself following the step-by-step guide provided. No professional assistance is required.

Follow the steps below to install our seat covers with ease:

1. Remove Headrests: Begin by removing the headrests from your seats. This step ensures a smoother installation process.
2. Pull Seat Cover Top of Seat: Take the seat cover and pull it over the top of the seat, positioning it correctly. Adjust and smooth the cover to achieve a snug fit.
3. Slide and Tuck the Loops at the Bottom of the Seats: Locate the loops at the bottom of the seat cover and slide them under the seat. Tuck the loops securely to ensure a tight and secure fit.
4. Connect the Top Loops with the Bottom Loops with Hooks Behind the Seat: Connect the top loops of the seat cover with the bottom loops using the hooks located behind the seat. This step ensures that the seat cover remains securely in place.
5. Align Bottom Seat Covers: Align the bottom seat covers to ensure a seamless appearance and proper coverage. Adjust them as needed to achieve the desired fit.

Tuck Bottom Covers and Slide Belt Buckles: Finally, tuck the bottom covers neatly into the crevices of the seat. Slide the belt buckles into their respective slots to secure the covers in place.

IN ADDITION, WE ALSO HAVE AN INSTALLATION VIDEO ON THE STORE'S YOUTUBE CHANNEL https://www.youtube.com/watch?v=Elu7zPw2R6c

Absolutely! Our seat covers are crafted with a special sewing technique that ensures compatibility with side airbag designs found in newer vehicles. The airbags have sufficient space to deploy safely in the event of an accident.

Yes, our seat covers are designed to work with your car's existing heating and ventilation system. Our perforated material allows for maximum breathability and air circulation, so you can enjoy a comfortable ride while protecting your seats from wear and tear.

Our biggest highlight points are our simple installation process, semi-universally extremely tight fit, engineered silicon technology that prevents sliding, and our price point. Transforming your interior doesn't have to be expensive or hard, we've got you covered.

Production time (3-5 days) + Shipping Times (10 – 15 days)

= Total Delivery Time (13 – 20 days)

The shipping process is delayed because it is currently the biggest sale season of the year, delivery companies are overloaded with orders, customs clearance gates are overloaded with customs clearance goods, we hope for your understanding. for us, we will try our best, thank you

If you are not satisfied with the product or the product has a manufacturer defect, please email us. The email needs to clearly state the problem and provide pictures and videos of verification.

After receiving your email, we will advise you to fix the problem of the order or refund if any.

We'll send you a return label, you'll repackage your order as it was, put a return label on the order, and then send the package to the carrier. Upon receipt of your return order, we will immediately refund your order.

You will not have to pay any additional taxes and delivery fees

Full-refund if the item is not as described.

In case of defective or damaged goods, we will send a replacement to you (No any extra fee).

1. Click desired color from the main page

2. Select your car details on the product page, and click Order Now.

3. Complete shipping and billing details and pay for your order using any Paypal or Credit/Debit card

We receive your car details and make the mats according to your selection.

Once you’ve completed your purchase, we’ll send you a confirmation email with the purchase information.

As soon as we start packing and processing your order, you will receive a confirmation email including an order number, shipping details, and a link to track your parcel online. 

Please note that it may take 3-5 days to get your Tracking Number (TKN). The TKN will be active when your order is ready to ship.

You can only cancel your order within 6 hours from purchasing time of the same day.

Since all of our products are not made in advance and only produced after your payment is successful, we seek your understanding and patience in waiting for a product's delivery. Each of our products follows a strictly scheduled time, therefore, kindly reach out to our Customer Support Department via our Help Center to check on your order processing time in urgent situations.

For Cancellation Allowance time in detail, visit our Return & Refund Policy.

If you realize you have made an error, simply contact us here within 9 hours after the purchasing date.

In case the shipping address is incorrect but the item has already been on the shipment, please follow the step below:

Follow your order via the tracking link closely

Once your tracking number is active or the item arrives at the Post Office (P.O.), kindly contact and provide P.O. with your tracking number and request address changes.

If your order is already processed or has already shipped, and the address is incorrect, we cannot change the address. For other requests, please get in touch with the Support team

All leather car seat covers and car mats are manufactured by us according to the information provided by the customer's car model for the purpose of providing quality products that are suitable for customers' vehicles.

If you can't find your car model in the drop-down list. Let us know! We always want to add car model information and make that model for your car.

Please contact us by messenger chat or email support@bitcar.store, Thank you very much!